M66 Game Privacy Policy – How We Protect Your Data

01 Introduction

This Privacy Policy explains how M66 Game ("we", "us", "the Platform") collects, uses, stores and protects the personal data of players who register and use our services. This policy applies to all users accessing M66 Game from Pakistan, and covers all interactions with the platform — including the website, mobile application, games, sports betting markets and payment services.

We are committed to handling your data responsibly and transparently. We only collect information that helps us deliver a better, safer experience for every player. We do not collect data for its own sake, and we do not share it with parties who have no legitimate need for it.

This policy should be read alongside our Terms and Conditions. Together, these two documents form the basis of your agreement with M66 Game. If you do not agree with any part of this Privacy Policy, please discontinue use of the platform.

02 Information We Collect

We collect personal information in two main ways: information you provide directly when registering and using the platform, and information generated automatically through your use of the service.

Information you provide directly:

• Full name and date of birth (required for age verification)
• Valid mobile number and email address
• Pakistan CNIC or passport number when identity verification is requested
• Payment method details such as JazzCash or Easypaisa account numbers (not full credentials)
• Communications you send to our support team via chat or email

Information collected automatically:

• IP address and general location data
• Device type, operating system and browser information
• Session data including login times, pages visited and games played
• Deposit and withdrawal history in PKR
• Betting activity and game participation records
• Cookie and analytics data (see Section 6 for details)

We do not collect sensitive personal data beyond what is needed for account verification and fraud prevention. We do not ask for your political views, religious beliefs, biometric data or any similar sensitive category of information.

03 How We Use Your Data

The data we collect is used for specific, legitimate purposes directly related to operating the M66 Game platform and delivering the best possible experience for Pakistan players. The table below summarises the main purposes:

We do not use your personal data for automated decision-making that produces significant legal effects on you without human review. We do not use your data to serve third-party advertisements on external platforms.

04 Payment Data & PKR Transactions

All financial transactions on M66 Game are denominated in Pakistani Rupees (PKR). When you make a deposit or withdrawal using JazzCash, Easypaisa, Raast, bank transfer or other supported mobile wallets, the transaction is routed through a secure payment gateway.

The payment data we do retain includes:

• The last few digits or masked identifier of the payment method used (for transaction matching purposes)
• Transaction amounts, dates and reference numbers
• Confirmation status of each transaction

This information is retained as part of your account's financial record, which is necessary for resolving disputes, processing withdrawals correctly, and meeting standard financial recordkeeping requirements. We do not use your payment identifiers for any purpose other than processing and verifying your M66 Game transactions.

If you believe there has been an unauthorised transaction on your account, please contact support immediately. We take payment security concerns very seriously and will investigate promptly.

05 Sharing Your Information

M66 Game does not sell, rent or trade your personal information to any third party for marketing purposes. We share data only in the limited circumstances described below, and only to the extent necessary:

• Payment processors: We share necessary transaction details with our payment partners (such as JazzCash and Easypaisa operators) to process your PKR deposits and withdrawals securely.
• Identity verification providers: When account verification is required, relevant identity documents may be shared with our verification service provider under strict data handling agreements.
• Technology and infrastructure providers: Our hosting, database and security partners may process certain data as part of providing the platform infrastructure. All such partners are bound by confidentiality obligations.
• Fraud prevention services: Aggregated or anonymised device and session data may be shared with fraud detection tools to protect the integrity of the platform.
• Legal requirements: We may disclose personal data when required to do so by applicable law, court order or legitimate authority, and only to the extent legally required.

06 Cookies & Tracking

M66 Game uses cookies and similar tracking technologies to make the platform work properly and to understand how players use it. A cookie is a small text file placed on your device when you visit a website. Cookies do not contain your password or payment credentials.

We use the following types of cookies:

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and remember your preferences during a session. These cannot be disabled without breaking core functionality.
• Analytics cookies: Help us understand which pages are visited most, how long players stay on the platform, and where technical issues occur. This data is aggregated and anonymised — it does not identify you personally.
• Preference cookies: Remember settings you have chosen, such as display language or notification preferences, so you do not have to re-select them on every visit.
• Security cookies: Support fraud detection and help identify suspicious login attempts or unusual account activity.

You can manage or delete non-essential cookies through your browser settings at any time. Note that disabling certain cookies may affect the way some features of M66 Game work. For detailed browser-level cookie management, refer to your browser's help documentation.

07 Data Retention

We retain your personal data for as long as your account is active and for a reasonable period thereafter, as required for the following purposes:

• Account records are retained for a minimum period following account closure to allow for dispute resolution and financial reconciliation.
• Transaction records in PKR are retained as part of standard financial recordkeeping obligations.
• Identity verification documents submitted during the account verification process are retained for the period required and then securely deleted.
• Support communications are retained for a reasonable period to maintain continuity of service and for quality assurance purposes.

Once the applicable retention period expires, personal data is securely deleted or anonymised so that it can no longer be linked to you as an individual. If you request deletion of your data before the standard retention period has elapsed, we will honour that request to the extent permitted by our operational and legal obligations.

08 Security Measures

Protecting your data is a core priority at M66 Game. We implement a range of technical and operational security measures to safeguard your personal information against unauthorised access, loss or misuse:

• SSL/TLS encryption: All data transmitted between your device and M66 Game is encrypted using industry-standard SSL/TLS protocols. Look for the padlock icon in your browser address bar when using the platform.
• Access controls: Access to personal data is restricted to staff and systems that have a legitimate operational need. Administrative access requires multi-factor authentication.
• Secure password storage: Account passwords are stored in a hashed and salted format. M66 Game staff cannot see your password in plain text — if you forget it, it must be reset rather than retrieved.
• Fraud monitoring: Automated systems monitor account activity for unusual patterns such as login attempts from unfamiliar locations, abnormal betting behaviour, or unexpected withdrawal requests.
• Regular security reviews: Our platform undergoes periodic security assessments to identify and address potential vulnerabilities before they can be exploited.

While we take every reasonable precaution, no online platform can guarantee absolute security. You play an important role in keeping your account safe by using a strong, unique password and not sharing your login credentials with anyone. M66 Game will never ask for your password via email, chat or any other channel.

09 Your Rights

As a player and data subject, you have the following rights with respect to your personal information held by M66 Game:

• Right to access: You can request a copy of the personal data we hold about you at any time. We will respond to such requests within a reasonable timeframe.
• Right to correction: If any of your personal information is inaccurate or out of date, you can update it through your account settings or by contacting support.
• Right to deletion: You may request deletion of your personal data. Where we are not legally required to retain it, we will process your deletion request promptly.
• Right to restrict processing: In certain circumstances you can request that we limit how we use your data while a dispute or review is ongoing.
• Right to withdraw consent: Where processing is based on your consent — such as for non-essential analytics cookies — you can withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, contact our support team. We may need to verify your identity before processing the request to protect your account from unauthorised access.

10 Children's Privacy

If we become aware that personal data has been collected from a person under 18, we will take immediate steps to delete that data and close the associated account. If you are a parent or guardian and believe that a minor in your household has registered an account, please contact our support team immediately so we can act accordingly.

We strongly recommend that parents and guardians take appropriate steps to prevent minors from accessing online gaming platforms. Consider using parental control software and keeping devices and login credentials out of reach of children.

11 Changes to This Policy

M66 Game may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes, the updated policy will be published on this page with a revised "Last Updated" date.

For significant changes that affect how we use your personal data, we will make reasonable efforts to notify active account holders through in-platform messages or email notification. However, it is your responsibility to review this page periodically to stay informed about how we are protecting your information.

Your continued use of M66 Game after any update to this policy constitutes your acceptance of the revised version. If you disagree with the updated policy, you should stop using the platform and contact support to discuss your options.

12 Contact & Support

If you have any questions, concerns or requests related to your privacy or personal data, our support team is available 24 hours a day, 7 days a week.